The customer is the #1 focus for the entire company. I emphasize this to everyone every time I have the opportunity. We clearly understand that our customers and no one else provide us the opportunity for rapid growth, making us the one of the fastest growing technology company in world wide.
We are dedicated to our mission and to continuously are being dedicated to providing you the best e Business and internet solutions services possible. Our goal is to provide our customers tomorrow with better, faster and more reliable services than yesterday.
We also understand that behind every successful company is a team of very successful people. ORANGE were fortunate to gather the best team in the industry of talented professionals with the necessary skills and drive to provide our customer with a superior service.
Our customer approach is very straightforward but after all effective. Our entire staff, from the receptionist to my self, is equally responsible for supporting our customers at all times.
We believe that the people and not technologies are the key to our success. Therefore empowering our staff is the key to their performance and ultimately our customer's satisfaction.
We provide pleasant working environment and encouraging team effort through education, growth opportunities and rewards for good performance.
In my eyes the internet solutions industry is very complex. There are many internet solutions providers all presenting the same promises of superior internet solutions and market leadership. But this isn't as simple as it seems. Supporting your customers the right way requires the know-how and infrastructure in every area of the company that ORANGE has cultivated since its inception. It also requires flexibility on behalf of the provider to meet customer needs for third-party applications such as databases, scripts and commerce apps, among other things. Unfortunately, customers have frequently walked away disappointed because their internet solutions provider was unable to deliver on their initial promises.
I am confident that the reason why they cannot deliver where ORANGE can is not because they do not want to. A lot of internet solutions companies, which enter our industry lack the adequate management skills and the sufficient funds to invest in research, development and infrastructure. With all of the internet solutions options available today, the burden falls to the internet solutions customer to exercise due diligence in selecting a quality provider from the multitudes that are available.